Strava: How to Cancel Subscriptions and Delete Your Account

How can I cancel Strava?

Canceling your Strava subscription or deleting your account involves specific steps through their website or your device's app store settings, ensuring you understand the implications for your fitness data and access.

Understanding Strava Subscriptions and Accounts

Strava offers both a free tier and a paid subscription service, Strava Summit (now simply "Subscription" or "Premium features"), which unlocks advanced analytics, training plans, and safety features. Users may choose to cancel their subscription due to financial reasons, a change in training methodology, a switch to a different fitness tracking platform, or simply taking a break from structured tracking. Deleting an entire account, however, is a more permanent step, removing all associated data and activity history.

Canceling Your Strava Subscription (Paid Memberships)

Canceling a paid Strava subscription typically does not delete your account; it merely reverts your account to the free tier at the end of your current billing cycle. You will retain access to your activity history and basic features.

Via the Strava Website (Recommended for Direct Subscriptions)

If you subscribed directly through the Strava website, this is the primary method for cancellation:

• Log In: Go to strava.com and log in to your account.
• Access Settings: Hover over your profile picture in the top-right corner and select "Settings" from the dropdown menu.
• Find My Account: In the left-hand navigation menu, click on "My Account."
• Manage Subscription: Under the "My Account" section, locate the "Membership" or "Subscription" area. You should see an option to "Cancel Subscription" or "Manage your subscription."
• Confirm Cancellation: Follow the prompts to confirm your decision. Strava may ask for feedback on why you are canceling. Your subscription will remain active until the end of your current billing period.

Via the Strava Mobile App (iOS/Android - for App Store Subscriptions)

If you subscribed to Strava through the Apple App Store (iOS) or Google Play Store (Android), you must manage the subscription through your device's settings, not directly within the Strava app.

• For iOS (Apple App Store):
  • Open the Settings app on your iPhone or iPad.
  • Tap your Apple ID (your name) at the top.
  • Tap "Subscriptions."
  • Locate "Strava" in your list of subscriptions and tap on it.
  • Tap "Cancel Subscription" and confirm your choice.
• For Android (Google Play Store):
  • Open the Google Play Store app on your Android device.
  • Tap your profile icon in the top-right corner.
  • Tap "Payments & subscriptions," then "Subscriptions."
  • Find "Strava" in your list of subscriptions and tap on it.
  • Tap "Cancel subscription" and follow the instructions.

Deleting Your Strava Account (Free & Paid)

Deleting your Strava account is a permanent action that removes all your activities, posts, followers, and personal data from the platform. This cannot be undone.

Important Considerations Before Deleting

• Data Export: Before deleting, consider exporting your data. Strava allows you to download a copy of all your activities, photos, and other data. This is crucial if you wish to retain your training history. You can usually find this option in your "My Account" settings under "Download or Delete Your Account."
• Connected Apps: Deleting your Strava account will break connections with any third-party apps or devices (e.g., Garmin Connect, Zwift) that are linked to it.
• No Reversion: Once deleted, your profile, activities, and data are permanently removed and cannot be recovered.

Steps to Delete Your Account

• Log In: Go to strava.com and log in to your account.
• Access Settings: Hover over your profile picture in the top-right corner and select "Settings."
• Find My Account: In the left-hand navigation menu, click on "My Account."
• Initiate Deletion: Scroll down to the bottom of the "My Account" page. Look for a section related to "Download or Delete Your Account" and click on "Get Started" or a similar option to initiate the deletion process.
• Confirm Identity: Strava will likely require you to re-enter your password or confirm your identity for security purposes.
• Final Confirmation: Read the warnings carefully about data loss and confirm that you wish to permanently delete your account.

What Happens After Cancellation or Deletion?

• Subscription Cancellation: Your paid features will remain active until the end of your current billing period. After that, your account reverts to the free tier, and you lose access to premium features, but your activity history remains.
• Account Deletion: Your entire profile, including all activities, personal data, and connections, is permanently removed from Strava's servers. This process may take a few days to fully propagate across all systems.

Troubleshooting Common Issues

• Cannot Find Cancellation Option: Ensure you are logged into the correct Strava account. If you subscribed via a mobile app store, you must cancel through your device's settings, not the Strava website.
• Billing Issues After Cancellation: If you believe you were charged after canceling, check your subscription status in both Strava settings and your app store subscriptions. Contact Strava support directly if the issue persists.
• Difficulty Exporting Data: Ensure you have a stable internet connection and sufficient storage space if downloading a large amount of data. If the download fails, try again or contact Strava support.

Considering Alternatives or Pausing?

Before a full deletion, consider if a temporary break or a different platform might better suit your needs. Many fitness enthusiasts explore alternatives like Garmin Connect, TrainingPeaks, or even simple manual logging, depending on their goals. Strava also offers features like privacy zones and activity visibility controls, which might address concerns without needing to cancel or delete.

Final Considerations for Your Fitness Journey

Managing your digital fitness ecosystem is an integral part of a well-rounded approach to health and performance. Whether you're streamlining your app usage, changing your training focus, or simply taking a break, understanding how to manage your accounts ensures that your data and privacy preferences align with your current fitness goals and lifestyle. Always review terms and conditions, and prioritize data security in all your online fitness activities.