Where do I cancel my FitXR subscription?

You must cancel your FitXR subscription through the digital storefront where you originally purchased it, such as Meta Quest (Oculus) or SteamVR.

What happens to my FitXR access after I cancel?

Your access to FitXR's premium content will end at the conclusion of your current billing cycle, but you retain access until that date.

Can I get a refund if I cancel my FitXR subscription mid-cycle?

Generally, pro-rata refunds for subscriptions are not issued once a billing cycle has begun; review the specific platform's refund policy for details.

Will my FitXR progress and data be saved if I decide to resubscribe later?

Yes, your FitXR progress, statistics, and profile data are typically retained and should be available if you choose to resubscribe in the future.

What should I do if I'm on a free trial and want to cancel FitXR?

If you are within a free trial period, ensure you follow the standard cancellation steps before the trial concludes to avoid being charged for the first billing cycle.

How do I quit FitXR subscription?

How to Cancel Your FitXR Subscription: A Step-by-Step Guide

Canceling your FitXR subscription primarily involves navigating the subscription management settings of the platform where you originally purchased the app, such as Meta Quest (Oculus) or SteamVR. This guide provides clear, actionable steps to ensure a smooth cancellation process.

Understanding FitXR Subscriptions

FitXR is a popular virtual reality (VR) fitness application that offers various workout styles, including boxing, dancing, and HIIT. Like many digital services, it operates on a subscription model, providing access to its full range of content and features. It's crucial to understand that your FitXR subscription is typically managed through the digital storefront where you acquired the application, not directly through FitXR's own website or within the app itself. This means the cancellation process will depend on your specific VR platform.

Key Platforms for FitXR Subscriptions:

Meta Quest (formerly Oculus): The most common platform for FitXR users.
SteamVR: For users accessing VR through PC-based headsets.

Step-by-Step Cancellation Guide for Meta Quest (Oculus)

If you purchased FitXR through the Meta Quest Store, follow these instructions to cancel your subscription:

Access Your Meta Account: You can do this either through a web browser on your computer or mobile device, or directly through the Meta Quest mobile app.
- Via Web Browser: Go to the official Meta Quest website (www.oculus.com) and log in to your account.
- Via Meta Quest App: Open the Meta Quest app on your smartphone and ensure you are logged in.
Navigate to Subscriptions:
- Web Browser: Once logged in, click on your profile picture (usually in the top right corner), then select "Subscriptions" from the dropdown menu.
- Meta Quest App: Tap on "Menu" (bottom right), then tap "Settings", and then select "Subscriptions".
Locate FitXR: In your list of active subscriptions, find "FitXR".
Cancel Subscription: Click or tap on "Cancel Subscription" next to FitXR. You may be asked to confirm your decision or provide a reason for cancellation.
Confirmation: Follow any on-screen prompts to complete the cancellation. You should receive an email confirmation from Meta Quest regarding your subscription cancellation. Keep this email for your records.

Step-by-Step Cancellation Guide for SteamVR

If you purchased FitXR through Steam and are playing on a PC-connected VR headset, follow these steps:

Open the Steam Client: Launch the Steam application on your computer and log in to your Steam account.
Access Account Details: In the top right corner of the Steam client, click on your User Name (e.g., "Hello, [Your Name]") and select "Account Details" from the dropdown menu.
Manage Subscriptions: On the Account Details page, look for the "STORE & PURCHASE HISTORY" section and click on "Manage Subscriptions".
Locate FitXR: Find "FitXR" in your list of active subscriptions.
Cancel: Click on "Cancel" next to the FitXR subscription.
Confirmation: Follow any remaining prompts to confirm your cancellation. Steam will send you an email confirming the cancellation of your subscription.

Important Considerations Before Quitting FitXR

Before you finalize your decision to cancel, consider the following points to ensure a smooth transition and understand the implications:

Billing Cycle: Your cancellation typically takes effect at the end of your current billing period. This means you will retain access to FitXR's premium content until that date, even after canceling. No immediate pro-rata refund is usually issued for the remaining days of your current cycle.
Refunds: Most digital storefronts, including Meta Quest and Steam, have specific refund policies. Generally, refunds for subscriptions are not offered once a billing cycle has begun, unless there are extenuating circumstances or specific local consumer protection laws apply. Review the respective platform's refund policy if you believe you qualify for one.
Data Retention: Your FitXR progress, statistics, and profile data are usually tied to your FitXR account, which is linked to your platform account (Meta or Steam). If you decide to resubscribe in the future, your historical data will likely still be available.
Trial Periods: If you are within a free trial period, ensure you cancel before the trial concludes to avoid being charged for the first billing cycle. The cancellation steps remain the same.
Alternative Fitness Options: If you're quitting FitXR due to a change in fitness goals, a desire for variety, or exploring new modalities, take time to research other VR fitness apps, traditional gym memberships, outdoor activities, or bodyweight training programs that align with your evolving needs. Finding the right fitness regimen is a journey, and adapting your tools is a natural part of it.

What Happens After Cancellation?

Once your cancellation is confirmed and the current billing cycle ends:

Access Ends: You will lose access to FitXR's premium, subscription-only content, including new workouts, classes, and potentially certain game modes or features.
Basic Access (if applicable): Some apps may offer a limited free version or demo content after subscription cancellation, but FitXR is primarily a subscription-based service.
Ability to Resubscribe: You can resubscribe to FitXR at any time if you decide to return to the platform in the future. Your past progress and achievements should be retained.

Troubleshooting and Support

If you encounter any issues during the cancellation process or have questions about your subscription:

For Billing and Platform-Specific Issues: Contact the support team for the platform where you purchased FitXR (e.g., Meta Quest Support or Steam Support). They are best equipped to handle billing, payment, and subscription management queries.
For In-App or Technical Issues: If you have questions related to FitXR's functionality, content, or your in-game progress, you can reach out to FitXR's official support channels, usually found on their website or within the app's settings.

FitXR Subscription: How to Cancel on Meta Quest and SteamVR