Peloton Treadmill Recalls: Models, Safety Hazards, and Owner Actions

Which Peloton tread is recalled?

Both the original Peloton Tread+ (model TR01) and the newer Peloton Tread (model TR02) were subject to separate voluntary recalls in May 2021 due to distinct safety hazards that posed risks of serious injury or death.

Understanding the Peloton Treadmill Recalls

Product recalls are a critical mechanism to ensure consumer safety, often initiated when a product is found to pose an unreasonable risk of injury or death. In the realm of home fitness equipment, where users interact directly with powerful machinery, safety is paramount. Peloton, a prominent name in connected fitness, faced significant recalls concerning both of its treadmill models in 2021, prompting immediate action for owners.

The Specific Peloton Treadmill Models Recalled

Two distinct Peloton treadmill models were recalled, each for different safety concerns:

• Peloton Tread+ (Model TR01): This is the original, larger, and more premium Peloton treadmill, identifiable by its slatted belt design and larger footprint. It was sold from approximately September 2018 to May 2021.
• Peloton Tread (Model TR02): This is the newer, smaller, and more compact treadmill, often referred to as the "Tread Basic" or simply "Tread." It has a more traditional continuous belt and was sold from approximately November 2020 to May 2021.

Reasons for the Recall: Detailed Safety Concerns

The recalls were initiated due to serious safety hazards identified by the U.S. Consumer Product Safety Commission (CPSC) in cooperation with Peloton.

Peloton Tread+ (Model TR01) Hazard

The Peloton Tread+ was recalled due to a risk of serious injury or death to users, children, and pets. The primary concern was that the design of the treadmill, particularly the large gap between the moving slatted belt and the stationary rear cover, could pull users, children, pets, or objects underneath the machine.

• Specific Incidents: Reports included multiple incidents of children and pets being entrapped, dragged, and injured under the rear of the treadmill, including one fatality of a child. Adults also reported injuries such as abrasions, fractures, and burns from being pulled under the machine.
• Mechanism of Injury: The unique slatted belt design, combined with the machine's powerful motor and the clearance at the rear, created a dangerous pinch point.

Peloton Tread (Model TR02) Hazard

The Peloton Tread was recalled due to a risk of the touchscreen detaching and falling.

• Specific Incidents: There were reports of the touchscreen loosening, detaching, and falling from the treadmill, resulting in injuries such as minor abrasions, cuts, and head injuries.
• Mechanism of Injury: The touchscreen's mounting mechanism was found to be inadequate, allowing it to become unstable or detach during use, posing an impact hazard.

Timeline and Regulatory Involvement

The recalls were announced on May 5, 2021, following extensive discussions and investigations by the CPSC. Initially, Peloton resisted calls for a recall but eventually cooperated fully, halting sales and offering remedies.

What to Do If You Own a Recalled Peloton Treadmill

If you own either the Peloton Tread+ or the Peloton Tread, it is imperative to take immediate action:

• Stop Using the Treadmill Immediately: For your safety and the safety of others in your household, cease all use of the recalled treadmill.
• Contact Peloton for a Remedy:
  • For Peloton Tread+ (Model TR01) owners: Peloton offered a full refund for the treadmill. Alternatively, owners could opt to have the treadmill moved to a room where children or pets cannot access it, and Peloton offered a free safety inspection and installation of a rear guard.
  • For Peloton Tread (Model TR02) owners: Peloton offered a full refund. As an alternative, owners could contact Peloton for a free, in-home repair where the touchscreen would be securely reattached.
• Do Not Attempt Self-Repair: Modifying or repairing the treadmill yourself is not recommended and could void warranties or create additional hazards.
• Check Peloton's Official Website: For the most up-to-date information and instructions on how to initiate your refund or repair, always refer to the official Peloton support website or contact their customer service directly.

Peloton's Response and Commitment to Safety

Following the recalls, Peloton worked in cooperation with the CPSC to implement corrective actions. This included:

• Halting the sale and distribution of both recalled treadmills.
• Actively communicating the recall information to affected customers.
• Providing the aforementioned remedies (full refunds or free repairs/safety modifications).
• For the Peloton Tread, the company redesigned the touchscreen mounting to ensure it is securely bolted, and subsequent models have incorporated this safety improvement.

Lessons Learned: Prioritizing Home Fitness Safety

The Peloton treadmill recalls underscore critical lessons for both manufacturers and consumers regarding home fitness equipment:

• Manufacturer Responsibility: Companies must prioritize safety in design and testing, anticipate potential hazards, and respond swiftly and transparently to safety concerns.
• Consumer Diligence:
  • Research Before Purchase: Investigate safety records and reviews of fitness equipment.
  • Read Manuals: Understand the proper setup, operation, and safety warnings for your equipment.
  • Adhere to Warnings: Pay attention to age, weight, and usage restrictions.
  • Register Products: Registering your product allows manufacturers to notify you directly in case of a recall.

General Home Treadmill Safety Guidelines

Regardless of brand or model, adhering to general safety guidelines is crucial when using any home treadmill:

• Placement: Position the treadmill on a flat, stable surface with ample clear space (at least 6 feet) behind it and 2 feet on each side.
• Emergency Stop Clip: Always attach the safety key/clip to your clothing before starting the treadmill. This will automatically stop the machine if you slip or fall.
• Footwear: Wear appropriate athletic shoes with good traction. Avoid loose clothing that could get caught.
• Children and Pets: Keep children and pets away from the treadmill, especially when it is in use or plugged in. Consider child-proofing measures if necessary.
• Starting and Stopping: Begin at a slow speed and gradually increase. Use the stop button or emergency clip to cease operation, rather than jumping off.
• Maintenance: Regularly inspect your treadmill for loose parts, worn belts, or any unusual noises. Follow manufacturer guidelines for lubrication and maintenance.
• Form: Maintain good posture, avoid leaning on the handrails excessively, and look straight ahead rather than down at your feet.

Looking Ahead: Peloton's Commitment to Safety

The Peloton treadmill recalls served as a significant event, highlighting the importance of robust safety measures in the home fitness industry. Peloton has since reiterated its commitment to product safety, implementing enhanced design processes and collaborating closely with regulatory bodies to ensure that their equipment meets the highest safety standards. For consumers, these events serve as a powerful reminder to always prioritize safety when incorporating fitness equipment into their homes.